Before You Start

This guide assumes you have a basic Trello account. It’s designed for bookkeepers and small accounting firm managers looking to streamline their client workflows.

Overview

20 min
Setup Time
Basic
Difficulty
Weekly
Maintenance

What You’ll Learn

  • How to structure a Trello board for client workflows
  • Creating repeatable checklists for month-end close
  • Assigning tasks and due dates effectively
  • Leveraging custom fields for client information
  • Streamlining document requests with attachments

1. Initial Setup & Board Structure

A well-organized Trello board is the foundation for efficient bookkeeping:

Required Trello Lists (Columns)

  • To Do (New Tasks/Client Work)
  • In Progress (Actively Working On)
  • Awaiting Client (Waiting for Client Documents/Info)
  • Review (Ready for Senior Review)
  • Done (Completed Tasks)

Optional (but recommended)

  • Client Onboarding
  • Blocked (Tasks with unresolved issues)
  • Quarterly/Annual Tasks
  • Client Communication Log

2. Key Trello Components for Bookkeepers

You have two main approaches to using Trello, each with significant impact on efficiency.

Method A: Good Practices for Task Management

This method focuses on clear, actionable tasks.

Pros:
  • Cards represent specific client tasks.
  • Detailed checklists ensure completeness.
  • Labels categorize work (e.g., Payroll, Sales Tax).
Cons:
  • Requires initial setup time.
  • Need to consistently update cards.
  • Team adherence is critical.

Method B: Common Pitfalls & Inefficiencies

These are habits to avoid for a smooth workflow.

Expert Tip: Using Trello effectively means treating each card as a distinct unit of work, with a clear owner and due date. Overloading cards or skipping checklists leads to confusion.

3. Step-by-Step: Creating Your Bookkeeping Board

Here is the high-level workflow for a clean setup.

Think of your Trello board as a visual pipeline for all client-related bookkeeping tasks.

Here is a sample code block to show how a Trello card’s data might look.

{
  "card_id": "client-monthend-july-2025",
  "name": "July Month-End Close - Client A Corp",
  "list_name": "In Progress",
  "due_date": "2025-08-10",
  "members": ["user_booksautomator_team_1"],
  "labels": ["monthly-close", "priority-high"],
  "checklists": [
    {
      "name": "Standard Month-End Checklist",
      "items": [
        {"item_name": "Reconcile Bank Accounts", "checked": false},
        {"item_name": "Categorize Transactions", "checked": false},
        {"item_name": "Review P&L/Balance Sheet", "checked": false},
        {"item_name": "Generate Client Reports", "checked": false}
      ]
    }
  ],
  "custom_fields": {
    "Client Manager": "Jane Doe",
    "Client Type": "E-commerce"
  }
}

4. Implementing Workflow & Automation

  1. 1

    Create Board Templates

    Set up a “template” board or card to easily replicate common workflows (e.g., month-end close, client onboarding) for new clients.

  2. 2

    Utilize Checklists Extensively

    For every recurring task, create a detailed checklist within the card. Save these as templates for quick reuse.

  3. 3

    Assign Members & Due Dates

    Ensure every card has an assigned team member and a realistic due date for accountability and progress tracking.

  4. 4

    Leverage Power-Ups (Optional)

    Explore Power-Ups like Custom Fields, Calendar View, or Butler (for automation) to enhance your workflow further.

Common Error: Over-complicating Cards

Avoid stuffing too much information into a single card’s description. Use checklists, attachments, and linked documents for details, keeping the description concise.

5. Testing Your Workflow

Workflow Test Checklist

  • Create a test client card from your template
  • Move the card through all workflow lists
  • Verify checklist items can be marked complete
  • Check if due date notifications are working
  • Confirm team members can be assigned and re-assigned

Need Help?

Get Support

Struggling to optimize your Trello board for your bookkeeping firm? Our team can help design a custom workflow.

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