Before You Start
This guide assumes you have a basic Trello account. It’s designed for bookkeepers and small accounting firm managers looking to streamline their client workflows.
Overview
What You’ll Learn
- How to structure a Trello board for client workflows
- Creating repeatable checklists for month-end close
- Assigning tasks and due dates effectively
- Leveraging custom fields for client information
- Streamlining document requests with attachments
1. Initial Setup & Board Structure
A well-organized Trello board is the foundation for efficient bookkeeping:
Required Trello Lists (Columns)
- To Do (New Tasks/Client Work)
- In Progress (Actively Working On)
- Awaiting Client (Waiting for Client Documents/Info)
- Review (Ready for Senior Review)
- Done (Completed Tasks)
Optional (but recommended)
- Client Onboarding
- Blocked (Tasks with unresolved issues)
- Quarterly/Annual Tasks
- Client Communication Log
2. Key Trello Components for Bookkeepers
You have two main approaches to using Trello, each with significant impact on efficiency.Method A: Good Practices for Task Management
This method focuses on clear, actionable tasks.- Cards represent specific client tasks.
- Detailed checklists ensure completeness.
- Labels categorize work (e.g., Payroll, Sales Tax).
- Requires initial setup time.
- Need to consistently update cards.
- Team adherence is critical.
Method B: Common Pitfalls & Inefficiencies
These are habits to avoid for a smooth workflow.Expert Tip: Using Trello effectively means treating each card as a distinct unit of work, with a clear owner and due date. Overloading cards or skipping checklists leads to confusion.
3. Step-by-Step: Creating Your Bookkeeping Board
Here is the high-level workflow for a clean setup.Think of your Trello board as a visual pipeline for all client-related bookkeeping tasks.
Here is a sample code block to show how a Trello card’s data might look.
{
"card_id": "client-monthend-july-2025",
"name": "July Month-End Close - Client A Corp",
"list_name": "In Progress",
"due_date": "2025-08-10",
"members": ["user_booksautomator_team_1"],
"labels": ["monthly-close", "priority-high"],
"checklists": [
{
"name": "Standard Month-End Checklist",
"items": [
{"item_name": "Reconcile Bank Accounts", "checked": false},
{"item_name": "Categorize Transactions", "checked": false},
{"item_name": "Review P&L/Balance Sheet", "checked": false},
{"item_name": "Generate Client Reports", "checked": false}
]
}
],
"custom_fields": {
"Client Manager": "Jane Doe",
"Client Type": "E-commerce"
}
}
4. Implementing Workflow & Automation
- 1
Create Board Templates
Set up a “template” board or card to easily replicate common workflows (e.g., month-end close, client onboarding) for new clients.
- 2
Utilize Checklists Extensively
For every recurring task, create a detailed checklist within the card. Save these as templates for quick reuse.
- 3
Assign Members & Due Dates
Ensure every card has an assigned team member and a realistic due date for accountability and progress tracking.
- 4
Leverage Power-Ups (Optional)
Explore Power-Ups like Custom Fields, Calendar View, or Butler (for automation) to enhance your workflow further.
Common Error: Over-complicating Cards
Avoid stuffing too much information into a single card’s description. Use checklists, attachments, and linked documents for details, keeping the description concise.
5. Testing Your Workflow
Workflow Test Checklist
- Create a test client card from your template
- Move the card through all workflow lists
- Verify checklist items can be marked complete
- Check if due date notifications are working
- Confirm team members can be assigned and re-assigned
Need Help?
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Struggling to optimize your Trello board for your bookkeeping firm? Our team can help design a custom workflow.
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